Privacy Policy
This privacy policy explains how NEXT LEVEL CERAMIC COATINGS LLC, located at 2104 Gilliam Ln #3, Tallahassee, FL 32308, collects, uses, and protects your personal information when you use our online platform or interact with our service. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant United States privacy laws.
Information We Collect
We may collect personal information from you in several ways when you use our site. This includes:
Information you provide directly to us:
This includes information you submit when you contact us, request a quote, fill out forms, or otherwise interact with our service. This information may include your name, contact details (such as address), vehicle information, and details about the services you are interested in.
Information collected automatically:
When you visit our site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our site and improve our service.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and managing our services: To process your requests for quotes, schedule appointments, provide the detailing and paint protection services you request, and manage our business operations.
Communicating with you: To respond to your inquiries, provide customer support, and send you updates about your service requests.
Improving our site and services: To analyze how our site is used, identify user preferences, troubleshoot technical issues, and develop new features and services.
Marketing and promotion: With your consent, or based on legitimate interest where permitted by law, we may use your information to send you information about our services, special offers, and promotions that may be of interest to you. You can opt-out of receiving marketing communications at any time.
Compliance with legal obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
Protecting our rights and interests: To detect, prevent, and address fraud, security breaches, or other potentially prohibited or illegal activities, and to protect the rights, property, or safety of NEXT LEVEL CERAMIC COATINGS LLC, our users, or others.
Legal Bases for Processing
We process your personal information based on several legal grounds, including:
Your consent: Where you have given us clear consent to process your personal information for a specific purpose.
Performance of a contract: Where the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into a contract.
Legitimate interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms.
Compliance with a legal obligation: Where the processing is necessary for compliance with a legal obligation that applies to us.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal requirements: We may disclose your information if required to do so by law, court order, or other governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to request copies of your personal data we hold.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for marketing purposes. Cookies are small data files placed on your device. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically.
Contacting Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us at:
NEXT LEVEL CERAMIC COATINGS LLC
2104 Gilliam Ln #3
Tallahassee, FL 32308